All FPU Internet accounts include two e-mail addresses. Currently, additional addresses may be purchased for $4.00 per month if needed. Prices stated below reflect residential and commercial internet service.
*Rates effective as of February 1, 2021*
***Prices Do NOT include taxes or franchise fees***
*Or later. New customers will be required to purchase, rent, or supply a Docsis 3.0 or later modem. FPU can only officially support Motorola or Arris brand modems; Due to firmware updates applied by other cable companies other brand modems may not work well.
**Prices listed do not include taxes and franchise fees.
Static IP Addresses: $14.95 per month
You may connect as many computers as you wish to the internet through a single cable connection, but you must use a router (not provided by FPU) to do so. Their bandwidth will be shared (3 Mb will be shared across however many computers you have connected to a single modem). Multiple cable modems for multiple computers at one location are multiple accounts and will be billed accordingly.
Initial Service Connection includes one service drop and one outlet.
Service Fee: $25.00 This fee is charged to establish internet service.
Extra Drop Charge: $35.00 (Fayetteville Public Utilities Cable service can carry 4 TVs per service drop or 2 TVs and 1 Internet per drop)
Extra Outlet Charge: $25.00 at the time of install $25.00 to relocate an outlet $35.00 for a return installation of an additional outlet
Reconnect Fee: $20.00
Trip Charge for Customer Problem during Business Hours: $30.00
Trip Charge for Customer Problem AfterHours : $50.00