A LETTER FROM FAYETTEVILLE PUBLIC UTILITIES'
CEO/GENERAL MANAGER, BRITT DYE

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Giving back
to our community

Over the years, you’ve probably heard or read about Fayetteville Public Utilities’ concern for our community. We’ve always taken this mission and responsibility to heart. It’s who we are. Like so many of you, we’ve risen over the past year to meet challenges and strengthen the safety net for our community.
Because of the continued COVID-19 pandemic, we’ve had to keep making adjustments to programs and operations to maintain business continuity while staying focused on the bigger mission of helping our customers during these turbulent times.
Now, with the holidays fast approaching, the last year’s events have made me pause and think about the role we play in our community. While our purpose is to provide safe and reliable utilities to you, the customers we serve, we have a greater mission — to be a catalyst for good.
You’re probably aware of our Project Help program where we take donations from generous customers like you who give an extra dollar or more on their utility bills to help those most in need pay their heating costs. Another program we offer is our Student Utility Board where seven high school seniors from local schools tour FPU’s facilities and learn what FPU does for the community each day. We also have our annual Harvest of Hope food drive that begins in November where FPU, our employees and members of the community all come together
to donate canned and nonperishable food items for the Good Samaritan Association of Lincoln County.
We have a strong commitment to safety — not just for our employees but for our community as well. We visit schools to teach children of all ages how to stay safe around electricity and natural
gas. We hold safety demonstrations at community meetings and other gatherings.
FPU invests in the economic development of the community. We’ve made our community room available for meetings and events. We are also working diligently to bring broadband internet service to the unserved and underserved areas in our community.
You’ll also see our employees serving on local boards, coaching youth sports and volunteering at charitable events. When you work at FPU, you understand how important a strong community is
— after all, without you, FPU wouldn’t exist.
We know that our core job is to provide utilities, but our passion is our community. We live and work here and want to make it a better place for all. Contributing to the quality of life in our community is both our responsibility and a privilege.
If there’s anything we can do to help you — whether providing energy-saving advice to help lower your monthly bills or discussing payment plan options during these difficult times — please reach out to us at 931-433-1522.
Concern for community is the heart and soul of who we are. We are proud to be a part of Fayetteville and Lincoln County, and we are working to build a brighter tomorrow. No matter what the future brings, you can count on FPU to care about you.