Directions for using Secure Pay | Fayetteville Public Utilities | Fayetteville, Tennessee

Call Now: (931) 433-1522 Power Outage Map Pay Bill

DIRECTIONS FOR
USING SECURE PAY
1-855-939-3780

MAIN MENU

To check your account status, press 1.
To make a payment, press 2.
To add or edit a stored payment method, press 4.
To pay towards your miscellaneous receivable invoice, press 5.

TO MAKE A PAYMENT

If you would like to pay by credit or debit card, press 1.
If you would like to pay by checking account, press 2.
To return to the main menu, press 3.

ACCESS YOUR ACCOUNT

To look up your information by billing account number, press 1.
To look up your information by phone number, press 2.
To go to the main menu, press 3.

PAY BALANCE, SPECIFIC AMOUNT OR MULTIPLE SERVICES

The total amount owed is $XX.XX and is due on XX-XX-XXXX.

To pay the balance, press 1.
To pay a specific amount, press 2.
To hear the totals for the invoice group containing this account, press 3.
To return to the main menu, press 4.

COMPLETE PAYMENT OR ADD ANOTHER PAYMENT

To proceed to check out, press 1.
To add another payment, press 2.
To review your pending payments, press 3.