DIRECTIONS FOR
USING SECURE PAY
USING SECURE PAY
MAIN MENU
1. To inquire or make a payment
2. To update phone number
3. To create or update PIN number
4. To update saved payment information
9. To repeat this menu
2. To update phone number
3. To create or update PIN number
4. To update saved payment information
9. To repeat this menu
ACCESS YOUR ACCOUNT
1. To look up your information using your account number:
You entered account number XXXXXXXXX.
If this is correct, press 1; if not press 2.
2. To look up your information using your phone number:
You entered phone number XXX-XXX-XXXX.
If this is correct, press 1; if not press 2.
You entered account number XXXXXXXXX.
If this is correct, press 1; if not press 2.
2. To look up your information using your phone number:
You entered phone number XXX-XXX-XXXX.
If this is correct, press 1; if not press 2.
TO MAKE A PAYMENT
1. To hear the total amounts due for all services
2. To enter a specific payment amount
3. To continue without making a payment
9. To hear this information again
2. To enter a specific payment amount
3. To continue without making a payment
9. To hear this information again
IF OPTION 1 OR 2 IS PRESSED
1. To add another account to payment total
2. Process your payment
2. Process your payment
SELECT PAYMENT METHOD
1. Pay by MasterCard or Visa (see below)
2. Pay by check
3. Add another account to payment total
4. Exit the menu without a payment
9. To repeat options
2. Pay by check
3. Add another account to payment total
4. Exit the menu without a payment
9. To repeat options
CREDIT CARD / DEBIT CARD PROCESS
Enter card number followed by #
Enter expiration date XXXX
Enter security code followed by #
Enter your five digit zip code
Enter expiration date XXXX
Enter security code followed by #
Enter your five digit zip code