Setting up e-mail in Microsoft Outlook Express(included in Windows 98 through XP)

1. In Outlook Express, go to Tools, and select Accounts. A new window will pop up. Click on Add, and select Mail.
2. You will be asked to enter a Display Name. In this box type the name that you would like others to see when you send mail. Usually this is your name, as you would sign it on a check, a nickname, or business name. After you have entered the display name click Next. Note: You may use capital letters, spaces, numbers, and symbols in the display name but symbols or numbers will cause spam filters to generally be more likely to block e-mail from your account
3. Next you will need to enter your e-mail address. Type your e-mail address (e.g. username@fpunet.com) and click Next.
4. At the top of the next window you will see a line that reads: My incoming mail server is a POP3 server. If it does not say POP3, click the down arrow beside the blank, and choose POP3. Type mail.fpunet.com in both the incoming mail server and outgoing mail server. Click Next.
5. In the blank that says Account Name: type in the account name we gave you (the part of your e-mail address that comes before @fpunet.com). In the Password: blank, type your password. You will not see the actual password, but simply dots or stars. Make sure to check Save Password if you do not want to type your password each time you check your mail. Please do not put a checkmark next to Log on using secure password authentication. Click Next.
6. You have finished setting up your e-mail account. Click Finish. You will be back at the accounts administration window. Click Close.
7. Additional setup: If you will be using your email from outside the FPU network, instead of closing, you should click Properties instead and on the Servers tab, select your outgoing server requires authentication, and to go to the Advanced tab, and change the port to 587.

Setting up email in Windows Mail (Included in Vista)

1. In Windows Mail, go to Tools, and select Accounts. A new window will pop up. Click Add which will open up the account setup wizard.
2. In the Select Account Type window, choose Email Account and click Next.
3. You will be asked to enter a Display Name. In this box type the name that you would like others to see when you send mail. Usually this is your name, as you would sign it on a check, a nickname, or business name. After you have entered the display name click Next. Note: You may use capital letters, spaces, numbers, and symbols in the display name but symbols or numbers will cause spam filters to generally be more likely to block email from your account.
4. Next you will need to enter your email address. Type your email address (e.g. username@fpunet.com) and click Next.
5. At the top of the next window you will see a line that reads: Incoming e-mail server type POP3. If it does not say POP3, click the down arrow beside the blank, and choose POP3. Type mail.fpunet.com in both the incoming mail server and outgoing mail server. Click Next.
6. In the blank that says Account Name: type in the account name we gave you (the part of your email address that comes before @fpunet.com). In the Password: blank, type your password. You will not see the actual password, but simply dots or stars. Make sure to check Save Password if you do not want to type your password each time you check your mail. Click Next.
7. You have finished setting up your email account. Click Finish. You will be back at the accounts administration window. Click Close.
8. Additional setup: If you will be using your email from outside the FPU network, instead of closing, you should click Properties instead and on the Servers tab, select your outgoing server requires authentication, and to go to the Advanced tab, and change the port to 587.

General Mail settings (for setting up any e-mail client)

• Incoming Mail Server Type: POP3
• Incoming Mail Server Name: mail.fpunet.com
• Does not require secure password authentication.
• No SSL or TLS, Socket/Port 110 (the default)
• Our incoming mail server may be accessed from anywhere on the web.
• Outgoing Server Name: mail.fpunet.com
• Does not require Authentication
• Outgoing Mail Server Type: SMTP
• No SSL or TLS, Socket/Port 25 (the default)
• Alternative: Set outgoing server to use authentication (your username and password) and set the port to 587. This will be neccessary for to send email if you are ouside of FPU's network.
• Alternatively you can use the other connection provider's server to send mail, or the web e-mail system

A word about IMAP vs. POP3 e-mail:

Our mail server has the ability to support another type of e-mail connection called IMAP. There are several differences between IMAP and POP3 e-mail access, but the primary one is where the main copy of the e-mail is stored. With POP3 your computer will download the e-mail from our server and store it on your machine, deleting the e-mail from our server once it is downloaded. IMAP on the other hand connects and downloads only the headers (Something like the first page) and leaves the contents of e-mail on the server unless the e-mails are actually deleted. POP3 was primarily designed for use by individuals who want to use e-mail, and IMAP was primarily designed for use in company type environments where all e-mail needs to be stored in a central place for ease of access if the user changes offices or computers, and so it is more easily backed up.
The problem customers run into when using our service with IMAP e-mail is that we provide only a limited amount of space to save e-mail on our server, and especially when people start sending large (or large numbers of) photos, audio, or video clips around by e-mail that space fills up very quickly. This occasionally leads to problems where a customer is unable to receive important e-mail because someone has sent them a few very large e-mails which has filled up the e-mail box even though it appears they 'don't have much e-mail'.

Additional note regarding the Web E-Mail system:

Like IMAP, the Fayetteville Public Utilities web e-mail system is based directly on our server, and does not download the e-mail to a local spot on your computer. While many customers use it as their primary means of accessing their e-mail, similar problems to IMAP e-mail can manifest; due to limited amounts of server storage space, a customer may not be able to receive any e-mail if their account fills up, especially with large pictures, audio and video files.